Frequently Asked Questions:
Why
are there registration charges?
Sites that offer
free registration restrict you to view the profiles of others but not make contact.
In
order for YOU to make contact with others there IS a charge to upgrade your
membership. We feel that is 'hit
and miss' as you are relying on full members to read YOUR profile and make contact
with you.
We also feel that it is necessary to have an agency where members are genuine
in their desire to meet and or make contact with others. People who pay for
a service generally use it. We have ensured that our own prices are in line
with all other agencies, and in many cases well below the standard charges.
We are an exclusively lesbian agency and so you can be sure that our membership
numbers are not unusually high due to the non-lesbian members
How
can I be sure my privacy is maintained?
Saphos guarantee
that they will not give out personal information / email address or postal addresses
to any third party for sales or marketing purposes.
How
do I cancel my account?
A simple email to use with the subject line showing - 'cancellation request'
is all that is required.
If
I cancel my account will I get a refund for unused months?
No. We are unable to make refunds to members for unused accounts or partially
used months.
How
do I renew my membership? How
do I edit my details? How
do I report another member that is causing me problems?
How
do I contact another member or read emails to me?
How
do I request a link on your site?
An email will be sent to all members two weeks prior to renewal date.
Login to the 'Members Login' page and then go to the 'Registration' page, you
will see all your details listed and you can amend anything there and it will
be up-dated.
It is vital that all members inform us if there is another causing problems
of any nature. Please send an email to us at contact@saphos.com and we will
look into the matter immediately. We will not tolerate any form of harassment.
If you have selected to have an initial contact email address via Saphos, all
mail will be re-directed to your own address through an automated service. For
members not selecting this option, emails will be sent directly from member
to member at the email address given at registration. This message is not open
to view by other members, or staff at Saphos.
Saphos is keen to help other gay websites. We have a reciprocal linking option,
please send an email with information regarding your site and the URL address
to us at contact@saphos.com. We do not
guarantee all sites will be linked, but will contact you regarding your request.